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Total Home Wi-fi

Making the most of your Wi-Fi

Wi-Fi is the wireless signal distributed within your home from the router.

Rather than us telling you about how to make the most out of your Wi-Fi, we thought it best to present you with OFCOM's advice. Follow this link:

Simple Fixes:

  • Connect devices, TVs and games consoles via an Ethernet cable
  • Use Wi-Fi Calling where possible
  • For best wireless performance stay close to the router
  • Select the appropriate Wi-Fi Channel (see FAQs for help)


For more info please contact our team:

Online Support Form: CLICK HERE

Email: customerservice@grainconnect.com

Phone: 0330 223 2266

Which Wi-Fi Channel Should I Connect To?

Your Grain router may have two Wi-Fi Channels:

"Grain-Surname" best for:

  • Greater Range - reaching areas at home further from the router.
  • Older Devices - best for older devices with the earlier Wi-Fi tech.

Please note the technology that allows this to provide greater range does mean it reduces the data speed.

Or

"Grain-Surname-5GHz" best for:

  • Greater Speed - providing a more stable high speed connection.
  • Newer Devices - best on newer devices, close to the router.

Note that the technology delivering greater speeds does mean this has a limited range.

OUR RECOMMENDATION:

Close to the router -> select the "Grain-Surname-5GHz" option.

When further away -> select the "Grain-Surname" option.


For more info please contact our team:

Online Support Form: CLICK HERE

Email: customerservice@grainconnect.com

Phone: 0330 223 2266

Range Extender Installation Guide
  • Power up Wi-Fi Range Extender, near the Router and wait until the light starts flashing yellow.
  • Connect the Extender up to the Router using a Ethernet cable (There should be one supplied with Extender).
  • Once connected keep an eye on router and the Extender. The routers WiFi light should flash Green, Amber and Red and light on the Extender should flash white. When these lights start flashing it means that the Extender is copying the Configuration from router. Leave both router and the Extender wired in and powered up and wait for the lights to go solid again.
  • When the Extender is finished its configuration the light will go Solid White, disconnect the Extender from Ethernet cable and make sure the light goes Solid White again (or Blue). This is to confirm that the Extender can connect to the router via WiFi.
  • Move the Extender to desired location, allow a few minutes for it to power up and check to make sure light is solid white (or Blue) and Your devices are able to connect to the Extender and get internet. If the light doesn’t go solid after 5 minutes, try rebooting both the router and the Extender.


For more info please contact our team:

Online Support Form: CLICK HERE

Email: customerservice@grainconnect.com

Phone: 0330 223 2266

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