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Free trial

How do I get my Free trial?

Who is it for?

If you move into a home with Grain Hyperfast Broadband you should be eligible for our free trial.

You will know if your home has Grain Hyperfast Broadband if there is a Grain pre-installed equipment in your home. Usually located in an under stairs cupboard or by the main TV point.

What do I get with the free trial?

The free trial gives you the opportunity to try out the Grain Hyperfast Broadband without a contract.

It includes:

  • 300Mb download speed
  • 300Mb upload speed
  • Unlimited data

(Please note your Ethernet ports are not activated during the free trial - If you would like to activate these ports you will need to sign up to one of our Packages)

How do I access the free trial?

The process is quite simple, we have created a form for you to complete, which will automatically send you a password to get online.


For more info please contact our team:

Support Form: LINK

Email: customerservice@grainconnect.com

Phone: 0330 223 2266

Incorrect Password?

If you're having troubles connecting to your Wi-Fi network...

As a first port of call check you have the right password.

Search "Welcome to Grain" in your emails, you should have an email from us providing you with the details of your password.


Please note it IS case sensitive.


If you still can't find it or it isn't working, please get in touch and we can help.


For more info please contact our team:

Support Form: LINK

Email: customerservice@grainconnect.com

Phone: 0330 223 2266

How to activate my Ethernet ports

The Grain router is equipped with 4 Gigabit capable Ethernet ports.

Please note - During the Free Trial these ports are NOT enabled.

Should you wish to enable these ports you will need to take one of the Grain Packages.


For more info please contact our team:

Support Form: LINK

Email: customerservice@grainconnect.com

Phone: 0330 223 2266

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