Products & Offers
27th September 2024
Switching broadband just got easier!
We’ve got some exciting news for you. On September 11th, a shiny new feature called One Touch Switch was officially rolled out across the UK, and we’re here to break down what it means for you.
What is One Touch Switch?
In simple terms, One Touch Switch is like the ultimate time-saver for anyone looking to switch broadband providers. One Touch Switch lets you switch provider with just a single request. That’s right—no more bouncing between your old and new provider, trying to line up dates, cancel services, or figure out who’s billing you for what. It’s a streamlined process designed to make your life easier, and we’re here for it!
How does One Touch Switch work?
Here’s the deal: If you want to switch your broadband provider, you’ll simply contact the provider you want to switch to. They’ll handle the entire process for you, coordinating with your current provider to ensure a smooth and seamless transition. The whole process is designed to be hassle-free, so you can sit back, relax, and let the magic happen.
Here’s a quick rundown of how it works:
Contact the new provider: Say you’re switching to Grain (excellent choice, by the way!). All you need to do is reach out to us, and we’ll take care of the rest.
We handle the switch: Once you give us the green light, we’ll work directly with your current provider to make the switch happen. This includes notifying them, arranging the transfer, and ensuring you stay connected during the transition.
Confirm and go! We’ll give you a heads-up with all the details—like the switch date and any key information you need to know. Then, just sit back and enjoy your new, ultra-fast Grain broadband!
What does this mean for you?
If you’re already part of the Grain family, One Touch Switch won’t change anything about your service (you’re already in good hands!). But if you’re thinking about joining us, it’s never been easier.
One of the best parts? One Touch Switch ensures that you won’t be left without internet during the changeover. The switch date is usually aligned between both providers, so you’ll hardly notice a thing (except how much better your new Grain service is)!
Plus, there are no extra fees just for using One Touch Switch. It’s designed to be a user-friendly, no-nonsense way to get the broadband you want, without all the hoops to jump through.
Why you’ll love One Touch Switch
One Touch Switch is all about putting the power back in your hands. Whether you’re moving to Grain for better speeds, more reliable service, or just because you’re fed up with your old provider (we get it), you can now do it with minimal fuss. No more long phone calls, confusing contracts, or awkward back-and-forths. Just one touch, and you’re good to go!
Ready to make the switch?
If you’re ready to experience the Grain difference, now’s the perfect time to switch. With One Touch Switch, it’s never been easier to join the thousands of happy customers already enjoying our lightning-fast Full Fibre broadband.
Got questions? We’re here to help! Check out our FAQs or get in touch with our team of broadband experts. Let’s get you connected to something better.